Without the support of Matt Bonanno, Jim Keim Ford GM, this would never have been happening. I am now a very happy Ford Customer and stock keeper again. I returned home with my new F150 on November 24, 2016. They also had a premium warranty prolongation and gave me some cash for my first one-month payment. This attempt was made late in the Model Year, so they did help me order a Model 2026.
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A few days after speaking to Ford’s management, he sent me an email saying that Ford had agreed to repurchase my defective F150 and provide me with full credits to purchase a new replacement vehicle. I was talking to the GM on the dealership, Jim Keim Ford in Columbus, OH, and he told me he would try to get me some help. Well, I am glad to say that I finally have a new 2016 F150. On the 8th of September I informed that my recently acquired new F150 had a hole in the roof and that Ford would not substitute it. I had bought the Ford from Kien Ford in Columbus Ohio and thought that they would safely support my attempt to have the car replaced/bought back, but they have only supported Ford’s positioning to do the roof replacement. So far they have refused to do other things than make the fixes. I think the right decision to make is to have Ford replace/repurchase the vehicle. The Ford says that to resolve the problem, they need to take off all the parts surrounding the roof, cut off the roof, fix the rooftop, and then reinstall the moon roof, front and real glass windows, door sealings, and all the hardware and electronics installed in the roof. The trader stuck it over the hole when he checked it out. Did someone else have any similar problems with the new body? The car was produced in January and has been exposed to rainstorms for about four Months, with all objects under the roof subjected to rain and wet. It’s not viewable if you don’t get over the roof plain.
The Inspection found that there was a gap in the roof that was about 1/2 inch in width and about 10 inches long in the inside bottom edges of the first raised sections on the driver’s side. When I was washing it a few days later I saw a rough part on the roof. Main Question: I purchased a new f-150 Lariat on May 15, 2016.
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